This book explores the art of finding the right words and actions at the right time--an invaluable handbook for expressing compassion, kindness, caring, and congratulations to friends and family, neighbors and colleagues, and anyone else who touches your life. Spizman focuses on how to use words wisely and well in both difficult and joyful times, allaying the common fear people have of appearing foolish or inadequate when they want their words to make a difference.

Customer Rating:
Summary: Not as great as I thought
Comment: From the review I thought this would be a great book to have, but I find it lacking and thin. Many of the suggestion were repeated [...]. I thought this book is more about ideas of words to write, and indeed it has some, but not a lot to choose from.

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Customer Rating:
Summary: Not what I expected
Comment: I bought this book thinking it would help with my holiday letter writing and a letter I wished to write for a friend who recently married. I was very disappointed in the sparse selection of sample letters and the overabundance of poems and gift ideas. It's not something I'll reach for often.

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Customer Rating:
Summary: You NEED this book . .
Comment: Spizman's book of useful tips, hints and resources for anyone who aspires to BE the kind of person who cares and does something about it is really wonderful. I already think I do a pretty good job saying kind and encouraging things to others. This book really gives me ideas and encouragement for doing it. I plan to give copies of this book to many friends. A great and useful resource. Also, her daughter's book, The Thank You Book for Kids is a terrific how to book for young people.
Highly recommended!
Patricia Ryan
Stanford University

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Customer Rating:
Summary: Master Being Meaningful
Comment: I saw this author on The Today Show last year and knew I had to buy this book. The thoughtful words and deeds in this book just add to the perfect present ideas Robyn recommended on Today. After reading this book, I feel assured that my gifts and words will matter most to those who matter most to me.

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Customer Rating:
Summary: my favorite resourse !!
Comment: thank you, robyn spizman for a book i can turn to for any occasion. it has been so helpful to me, that i even gave it to my dearest friend as a gift. giving this book has now snowballed, because she and i have given it to all of our other friends and family, too. do yourself a favor and add it to your book collection.

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